The 100 Things Restaurant Staffers Should Never Do
This list comes from The New York Times.
1. Do not let anyone enter the restaurant without a warm greeting.
2. Do not make a singleton feel bad. Do not say, "Are you waiting for someone?"
3. Never refuse to seat three guests because a fourth has not yet arrived.
4. If a table is not ready within a reasonable amount of time, offer a free drink.
5. Tables should be ready without anyone asking. Fix it before guests are seated.
8. Do not interrupt a conversation for any reason, especially to announce specials. Wait for the right moment.
12. Do not touch the rim of a water glass.
18. Know before approaching a table who has ordered what. Do not ask, "Who's having the shrimp?"
39. Do not call a woman, "Lady."
46. Do not acknowledge one guest over and above any others. All guests are equal.
50. Do not turn on the charm when its tip time. Be consistent throughout.
57. Bring the pepper mill with the appetizer. Do not make people wait or beg for the condiment.
68. Do not reach over one guest to serve another.
That's a smattering of the list. To see the first 50 things restaurant staffers should never do go to:
The 100 Things Restaurant Staffers Should Never Do, Part 1
I Love POS Quick Restaurant Tips
I Love POS Helps Business Grow: The 100 Things Restaurant Staffers Should Never Do